1. Get an expert who really understands gifting to visit you for a customer relationship workshop

Preparing suitable gifts at the right price point, organising packing and personalised notes with them, then scheduling delivery is a huge project for most businesses, so it is best to get a specialist in Gift Hampers to visit you on site (or via an online workshop) to find out more about your business and your customers.

This way you will get their expert advice and they will be able to understand exactly what you need and together you can create a schedule of who needs a gift and when, so that you don’t have to worry about missing an important event for the following year.  You also get the chance to see the hamper and packaging options.

If an in person meeting is not possible then booking a time for an in-depth phone call where the same areas as in a workshop are covered and getting a sample hamper couriered to your business is a great alternative.

2. Examination of your pre-and-post sales process.

You may already have a way of validating your customers and it’s worth reviewing this to see how it’s working. We are experts in helping you manage your budget and make sure your customers know how much you value them. This is important both before and after they use your product or service.

3. Evaluate current communications and gifts.

Communication is key and the worst thing is to only gift at expected times, when your client may receive more than one gift in the same week. Here are some ways in which you can surprise and reward your clients. (suggest 2 columns)

• Signing a contract

• Concluding a large project

• A mea culpa gift (where something went wrong)

• Christmas in July

• Easter

• Account anniversary date

• Birthday

• Christmas

Every time you put a smile on your customer’s face, that’s a stand out moment for your business. Discounts and bonuses can be easily given and easily forgotten. Getting a gift is an occasion, it’s a moment of surprise and even for adults a little bit exciting.

When someone receives a corporate gift, usually this is not something that happens every day. That person suddenly feels special, treasured and nurtured, because of your individual thank you to them.

Even better, with some planning and a great range of possible solutions through us, you can give your client something that they will love as well as appreciate. That’s why we offer an in-person service to plan out your business relationship service using perfect hampers and gifts.

We understand your needs, as we are an experienced trusted partner for business relationship management.