IMPORTANT Covid Impact may delay deliveries
A pandemic is a time of uncertainty, but at Hunter Valley Hampers we are focused on delivering a reliable service to you.
Thank you for your support of us during these times, we really appreciate you choosing Hunter Valley Hampers
Ally, Steve & the team at Hunter Valley Hampers
Fruit Baskets Orders will be dispatched ONLY on Mondays & Wednesdays for now.
Other Hampers will still be dispatched daily as long as we get the orders prior to 9am on that day
For locations requiring long courier journeys we will be unable to dispatch due to the risk of fruit spoilage, we will notify you if we believe your location is too far from our NSW warehouse.
Cut Off Time is 9am for same day dispatch (Mon-Fri) -FOR NON FRUIT BASKETS
we do NOT offer same day delivery sorry.
Please note expected delivery times are subject to change during times of high demand
Our couriers deliver Monday to Friday during business hours.
Delivery Estimates for Gift Hampers *
Our effort to deliver within the below guidelines is always arranged with our reliable courier service. Although please be advised as we are reliant on courier services, delivery times below may vary especially at times of high demand.
Couriers may not not leave hampers without an adult's signature, unless authorised (if you have chosen signature required when ordering). So please make sure you provide an address which is attended during business hours. Where possible, please provide a contact phone number for the recipient.
*Note possible delays may be experienced due to the Covid VIrus and high demand/disruptions to couriers.
Based on the day the hamper gets DISPATCHED, not the order day (*see above dispatch cut-off)
Overnight (except Fri-Sun)- City & Suburbs: Sydney, Newcastle ***
Two Working Days - City & Suburbs: Melbourne, Brisbane, Canberra
Three Working Days - Regional New South Wales, Adelaide City/suburbs
Four Working Days - Hobart City/Suburbs - No Fruit Baskets sorry
Five Working Days - Regional Victoria - No Fruit Baskets sorry
Six Working Days - Darwin City/Suburbs -No Fruit Baskets sorry
Seven Working Days -Perth City/Suburbs, Western Australia, Northern Territory, Queensland , South Australia - No Fruit Baskets Sorry
***Please be mindful that ordering on a Friday to Sydney, Brisbane, Melbourne and Canberra can mean your delivery will arrive Tuesday as we prefer not to leave hampers in freight depots over the weekend. This is not the case for Newcastle deliveries.
Hunter Valley Hampers only delivers to Australian destinations.
IF you have a query about delivery times please ring 1300 284 684 and we can let you know the expected delivery time to your destination.
IMPORTANT NOTE for regional deliveries
Where delivery is to be made to a regional part of Australia or PO box where couriers do not go, the parcel will be sent via Australia Post so delivery times cmay be longer than those stated above.
FLAT RATE DELIVERY $15
Delivery to all areas of Australia is only $15
QUERIES / QUESTIONS
Please email your queries to email@example.com we will then reply to your email as soon as possible.
We ship hampers in good faith and as you will appreciate, our selected Couriers do their utmost to ensure timely delivery.
If a delivery does not for whatever reason arrive to the destination by a date requested this gives no reason to request a refund.
We prioritise our orders as per courier cut off dates. Orders to SA, WA and rural Australia are always given priority to ensure delivery before Christmas Day. Newcastle orders generally are delivered around the 22nd to the 23rd unless otherwise specified.
If you have any concerns about your order the best way to contact us is by email firstname.lastname@example.org we are sure to receive your email as we are constantly checking online orders that come through on the email.